Sage X3- How to Re-Open Posted/Paid Customer Invoices

Often there can be a human error while entering invoices and it so happens that we find this
anomaly quite later i.e after the Invoices are already posted and Journals are generated for the
Invoices. What do we do in such a scenario?

Well, X3 provides a very efficient and easiest workaround for this problem.

The Accounting cancellation functionality in X3 deletes the Journals created and opens the
Invoices which were posted.

Once you confirm the cancellation the Journals created for the Invoice are deleted and the invoices will be open for posting once again.

Note: The Sales or Purchase Invoices cannot be canceled using this process and requires a credit
or debit notes in order reconcile the Stock movements.